よつ葉アリーナ十勝

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This document is an English translation of the original version for reference purposes only. The original version is written in the Japanese language. In the case of any discrepancy between the original Japanese version and this English translation, the original Japanese version shall prevail.

Privacy policy

Tokachi Wellness Farm Co., Ltd. (hereinafter referred to “Yotsuba Arena Tokachi”) recognizes the importance of respecting the privacy of our customers and protecting the personal information of our customers in conducting our main business. By properly managing information, we will build a solid relationship of trust with our customers.

1. Collection, use and provision of personal information

Collection of personal information will only be used with the consent of the customer for the purpose of providing information on services such as lending at “Yotsuba Arena Tokachi” to the customer.
If the information is used for purposes other than the above, the purpose of use will be specified in advance when the customer provides personal information.
Except when there is a request for disclosure and provision of personal information collected from customers in accordance with laws and regulations, when damage to life, body and property occurs, and when necessary for improving public health and healthy child development Will not be disclosed or provided without your consent.

2. About proper management of personal information

Personal information collected from customers will be subject to appropriate security measures, and security measures will be taken to prevent unauthorized access, tampering, destruction, leakage, loss, etc.

3. Compliance with laws and regulations and other norms regarding personal information

Regarding the handling of customer’s personal information, we will comply with laws, regulations, norms and guidelines such as the Personal Information Protection Law.

4. Continual improvement of personal information protection

Yotsuba Arena Tokachi will continue to educate employees in handling your personal information and ensure that they are properly protected and managed.

About the handling of your personal information

In order to use the services provided by Yotsuba Arena Tokachi with peace of mind, we will handle personal information with due care in accordance with laws and regulations.

1. Collection of personal information

The purpose of Yotsuba Arena Tokachi providing your personal information is to provide our services smoothly and efficiently. If you provide it, we will collect it with your consent to fulfill the following purposes. Please note that some services may not be available if you cannot provide them.

・ Signup of various members and registration for services.
・ Registration to receive the services of our website.
・ Operation of information entered by customers on the website operated by the museum via the Internet.
・ Direct mail and e-mail distribution to members who have registered for the member service operated by the museum.
・ Charge calculation and billing.
・ Posting of information posted by customers.
・ Supports various inquiries and after-sales service.
・ Research and analysis of marketing data, development of new services.
・ When the business of handling personal information is entrusted by another business, etc., the entrusted business will be performed.
・ Exercise of rights and fulfillment of obligations based on contracts and laws
・ Adoption.
・ Consider a business alliance.
・ Others judged necessary each time.

2. Restrictions on the use of personal information

Yotsuba Arena Tokachi provides customers with services promptly and reliably based on the collected personal information and does not use it for any purpose other than necessary.

3.Provision of personal information to third parties

Yotsuba Arena Tokachi properly manages your personal information for the protection of personal information and will not disclose it to third parties except in the following cases.

・ Personal consent
・ In accordance with laws and regulations, we may disclose your personal information when requested to be disclosed by a third party.
・ Personal information may be shared with partner companies to meet customer needs. In addition, products may be shipped and collected, useful information may be provided to customers, and information may be provided for the use of member services and benefits.
-When outsourcing, we will conclude a memorandum of understanding on the protection of personal information with the outsourcing company and will strictly supervise and manage it.

4. Handling of Personal Information for Customers Under 16

Yotsuba Arena Tokachi requests that personal information of customers under the age of 16 be provided with the consent of a parent or guardian. Please understand that we will not be liable even if you provide it without your consent.

5. About personal information inquiry

Yotsuba Arena Tokachi has established a customer information consultation desk, and will respond to requests from customers in a reasonable and appropriate manner for disclosure, correction and suspension of use of personal information.

Obihiro Gymnasium Yotsuba Arena Tokachi
phone number:0155-22-7828
business hours:9:00~22:00 *Except on the third Monday of every month (or the next day if it is a holiday)